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process design

Converting technology platforms?

Launching a new product or service?

Stuck with an outdated, manual, or broken process?

Need to integrate multiple processes as a result of a merger or acquisition? 

 

We’ll help you re-engineer your process from the ground up, using proven design principles and techniques while partnering hand in hand with the staff in your organization who knows the work best.

 

Our approach is customized as appropriate to include current state review, future state design, gap analysis, implementation planning, and change management for:

"Bob's expertise has proven to be invaluable as we navigate this process. He's provided me guidance in terms of what questions to ask to help drive discussions, and participated in meetings helping to keep the team on track. In particular, the level of support he's provided to me through our weekly (and sometimes more frequent depending on what is happening) meetings have helped me to be a more effective project lead. No matter how busy, Bob always takes the time to answer my questions or provide me guidance to ensure we are on the right track."

- Project Lead

Systems Conversions

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New Product / Service Design

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Overhaul of Broken Processes

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Mergers & Acquisitions (Integration)

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